Terms and Conditions

The Good Help Award (the “Award”) is run by Nesta working with OSCA Agency Ltd. Please read these terms and conditions carefully before submitting an entry. By submitting an entry, you accept these terms and conditions and agree to comply with them.

1 - Participating in the Award

  • 1.1 Entries received by the relevant deadline will be assessed against the relevant entry criteria set out in the promotional materials for the Award, including any age limit, and at our discretion select applicants which in Nesta’s view have the greatest potential to be invited to a review event at Nesta’s offices (“Shortlisted Applicants”). Following the Nesta event, Shortlisted Applicants will be invited to submit full proposals which we will assess (with our partner) in accordance with the selection criteria set out under the “Phase 3 - Selection and Awards” section, under the heading “How to Apply” on https://goodhelp.challenges.org.
  • 1.2 Late entries and entries in languages other than English will not be accepted. We are not responsible for entries which are lost, incomplete, damaged or late due to computer, network or telecommunications failure based on third party telephone or data networks.
  • 1.3 Employees of Nesta, other individuals working on the Award, and their immediate families, are not eligible to enter. Unless otherwise stated, you may make only one entry to each Award and must bear all your costs of entering and participating in the Award, including travel costs.
  • 1.4 Eligible entries will be assessed against the relevant judging criteria. Entries may be shortlisted and asked to complete further Awards as described in the promotional materials. Performance will then be assessed against the relevant judging criteria. Participation in Awards, tests and other events are a condition of participation in the Award. If you are under 18, we will need your parent or legal guardian's consent for you to participate in Awards, tests and events.
  • 1.5 We will use the contact details you provide to contact you about the Award. All communication between you and us in relation to the Award must be in English. If you don’t respond within 14 days, or if you subsequently withdraw or are withdrawn from the Award for any reason, we may select another entry in your place, but are not obliged to do so.
  • 1.6 The judges' decision about eligibility, shortlisting and the prize award, including the validity of any claims and data submitted, is final. Correspondence will not be entered into. The judges may at their sole discretion decide not to award the prize where no entry meets the relevant criteria.
  • 1.7 The prize should only be used in ways that will advance the efficiency of public services for the public benefit. Nesta reserves the right to impose additional conditions if appropriate in our reasonable opinion, including if the winner is under 18, if the Award has not resulted in sufficient public benefit in line with our charitable objects, or to comply with other legal requirements. The prize will be paid in pounds sterling and the prize winner is responsible for payment of tax and other charges in relation to the award of the prize.
  • 1.8 We reserve the right at our sole discretion to refuse any entry or to make no award if none of the entries meet our required standards. We may also vary the form or substance of the Award (including deadlines, event dates and the number of entries selected for each phase) as we deem appropriate in the circumstances to ensure the success of the Award. We may also suspend or withdraw the Award if funding is withdrawn or we judge that the Award will no longer achieve its aims. We reserve the right at our sole discretion to remove you from the Award if you do not comply with these terms and conditions, if you cheat or behave in a way which is disruptive, inappropriate or potentially dangerous, if you fail to participate fully or do anything to damage the reputation of Nesta or our partners.
  • 1.9 We reserve the right to vary these terms and conditions at any time. Variations will take effect from the date they are posted on our website so please check regularly to see the current version.
  • 1.10 If you are unable to complete the application process due to a disability, please let us know so that we can consider whether reasonable adjustments can be made.

2 - Your promises to us

  • 2.1 To participate in the Award, you must:

    • satisfy the relevant eligibility criteria and ensure that all information submitted by you is true, accurate and complete. We reserve the right to ask for additional evidence of claims made by you, to validate claims by any means we see fit and/or to reject claims at our sole discretion;

    • submit a proposal which is your own original idea and not copied from anyone else;

    • have, or will obtain, all authorisations, consents and permissions necessary to submit your entry, carry out your proposal and comply with these terms and conditions;

    • ensure that your entry will not infringe any intellectual property or other third party rights or breach any contractual obligation. We may withdraw your entry if we receive notice that it infringes any third party rights;

    • act lawfully, ethically and in good faith and comply with the rules of the Award and any relevant laws, regulations, guidelines and codes of practice;

    • comply with our reasonable instructions while participating in the Award, including in relation to health & safety and security;

    • neither you nor any of your partners has any actual or potential conflict of interest with Nesta (including with our trustees, officers or employees) in making your application or complying with these terms and conditions and you will immediately inform us if you become aware of any such conflict of interest.

  • 2.2 If you are entering as part of a group or team, the person completing the entry form is responsible for making sure that other team members comply with these terms & conditions.

3 - Information and Publicity

  • 3.1 You will retain your intellectual property rights in your entry to the Award. By submitting an expression of interest video as part of the Award, you hereby grant Nesta a non-exclusive, royalty free, world-wide, perpetual licence to use all intellectual property rights in such video for the purposes of the Award (including without limitation, at Award events, invitations and for participation in research connected with the subject of the Awards).
  • 3.2 We may carry out publicity and promotion for the Award and publish our research and evaluation in relation to the Award. You agree to participate in publicity for the Award and consent to the use of your name, a summary of your proposal, and photographs/recordings of your participation in the Award in promotion and publications in any media and online. Before publication, we will take into account your concerns about confidentiality and intellectual property rights in your entry. Any public statements made by a shortlisted entrant or winner in relation to the Award during the Award and for the following year must acknowledge the support of Nesta and our partners.
  • 3.3 If you apply to take part in the Award or sign up to our newsletters, you will be asked to give us personal information such as your name, email address, occupation and other contact details such as a contact phone number. You will also be asked to submit a video in support of your application, which may include personal information
  • 3.4 We will use your personal information to process your application and administer the Award, and to send you updates and information about of the Award and to take steps that may be necessary to enter into a contract with you if you are successful.
  • 3.5 We use Submittable to process Award applications. Submittable are based in the United States and your information may be stored and processed outside the European Economic Area (EEA) For more information please see their privacy policy.
  • 3.6 If you sign up to receive our newsletter we use Mailchimp to send these to you, please note that their servers are hosted in the USA. If you want to know more about how your information will be stored and processed, please see https://mailchimp.com/legal/privacy/?_ga=2.172065635.174382466.1517571450-1601410397.1517571450
  • 3.7 In using these third party platforms, we are pursuing our legitimate interest to use third party technology to achieve greater efficiency within our organisation.
  • 3.8 We will share your personal information, including your video submitted, with OSCA Agency Ltd (company registration number 08448836) who we are working with us to run this Award and with the judges who will help us assess the applications. If we need to share your information with any other organisations to help us administer the Award, we will tell you.
  • 3.9 Any sharing of your information shall be subject to appropriate confidentiality and technical and organisational measures to keep your personal information secure.
  • 3.10 If you are successful in the Award, we will keep your information for 6 years after the agreement we enter into with you has ended, and if you are unsuccessful, we will keep your information for 3 years after the end of the Award process, for monitoring and evaluation purposes and to tell you about future opportunities to apply for similar Awards. If you do not want us to tell you about other Awards, please let us know by writing to us at 58 Victoria Embankment, London, EC4Y 0DS or emailing info@Nesta.org.uk.
  • 3.11 We will not use your information for any other purpose, unless you have given us consent to do so. You can withdraw your consent at any time using the contact details above.
  • 3.12 If any information we have about you is incorrect, or out of date, please let us know and we will update our records.
  • 3.13 If you wish to know what information we hold about you, or wish to ask us to stop using your information or have any complaint about how your information is being used, please email or write to us at the contact details above.
  • 3.14 If you are unhappy with how we are using your information in any way, you have the right to contact the Information Commissioner Wycliffe House Water Lane Cheshire SK9 5AF.

4 - Limitation of Liability

  • 4.1 To the extent permitted by applicable law, Nesta excludes all liability for any direct or indirect loss or liability, costs, claims, taxes, charges or expenses arising from your participation in the Award or your reliance on statements made or advice given by us, our partners or contractors. If you submit any materials or items as part of your entry to the Award, this is at your own risk. Nesta gives no undertakings to keep safely, maintain or return any materials or items.
  • 4.2 Without prejudice to Clause 4.1, our maximum liability to you in connection with the Award (if any) is limited to £500. Nothing in these terms and conditions excludes or limits our liability for death or personal injury caused by negligence or fraudulent misrepresentation made by us.

5 - Governing Law and Jurisdiction

  • These terms and conditions shall be governed by and interpreted in accordance with the laws of England and Wales and you hereby submit to the exclusive jurisdiction of the English courts.
  • Nesta, a company limited by guarantee with number 7706036 and registered charity with charity number 1144091. Registered address: 58 Victoria Embankment, London, EC4Y 0DS.